Here is a prediction for 2017 you can bank on: after a decade of near oligarchy, the journey to a more competitive market in Australia’s banking sector will begin in earnest. Not before time. .. Small businesses rely on banks to make ends meet, to grow and to create jobs. And while our big banks pledge support through endless advertising campaigns, the reality is they have effectively industrialised their operating models to drive down costs, resulting in a major reduction of skills, judgment and meaningful service for SMEs.